YOUR RECIPE FOR SUCCESS
Our Bad Ass Coffee team not only provides years of industry expertise, but they live up to our brand name in every way.
Scott brings over 35 years of unparalleled expertise as a business owner, executive, and an award-winning marketing strategist. With a keen eye for transforming budding brands into market leaders and injecting new life into existing ones, Scott’s strategic prowess has elevated nearly 40 brands in the food & beverage sector, including giants like Chipotle, Jamba Juice, Jimmy Johns and more. Before stepping into the role full-time, Scott offered his expertise to Bad Ass Coffee of Hawaii as a consulting CEO and founded Xylem Digital, a powerhouse digital marketing agency.
Scott Snyder
Chief Executive Officer
William leads our financial strategy and oversight, ensuring the fiscal health and sustained success of Bad Ass Coffee of Hawaii. William’s background demonstrates remarkable expertise, including roles as Chief Financial Officer at Verdeam, a Lakewood, Colorado-based real estate investment fund, and Director of Corporate Finance at Denovo.
William Brand
Chief Financial Officer
Signature Sip: 100% Kona French Roast
Gregg is the driving force behind Bad Ass Coffee of Hawaii’s expansion with over 17 years of unparalleled expertise in franchise sales and development. Gregg’s strategic vision and proven ability to scale is showcased through his track record of growth for Wyndham Hotels, Corner Bakery Café, Smashburger, Orangetheory, and more.
Gregg Koffler
Chief Development Officer
Signature Sip: Reef Racer Iced Mana
Chris steers the strategic direction of marketing communications, brand vision, and advertising initiatives for Bad Ass Coffee of Hawaii—with franchisees at the forefront. With a distinguished career spanning over two decades, Chris’s background features heavyweight food and beverage brands including McDonald’s, Quiznos, Frito Lay, Einstein Bros. Bagels, and more.
Chief Marketing Officer
With nearly 40 years of experience in franchise restaurant operations, Susan is a titan of training and development. Her 18-year journey with The Wendy’s Company underscores her dedication and commitment to excellence, making her an invaluable ally for Bad Ass Coffee of Hawaii franchisees, equipping them with the tools and knowledge to excel and distinguish themselves in the bustling coffee landscape.
Susan Sauer
Chief Operating Officer
Signature Sip: 100% Ka’u Full City Roast
Ivy leads our franchise marketing strategies, championing local store initiatives and innovative promotions. Her past tenure at Tropical Smoothie Cafe is a testament to her skill in launching effective limited-time offerings, strategic brand marketing plans, and memorable grand openings. Ivy’s background extends beyond marketing; her foundation in event planning plays a crucial role in building strong community connections and nurturing customer loyalty, helping franchisees set themselves apart in a competitive coffee market.
Sr. Franchise Mktg. Manager
Signature Sip: Three Waves Iced Latte
Ellie leverages her diverse background to streamline marketing initiatives and communications, ensuring our franchisees are always informed and empowered to thrive. Her journey spans from brand communications at Caribou Coffee to digital marketing, notably managing Hawaii tourism and restaurant clientele at Wahine Media in Honolulu. With firsthand experience living and working on a Kona coffee farm, Ellie is dedicated to authentic storytelling, fostering a stronger connection between our brand’s heritage and our coffeehouses.
Ellie Schwartz
Communications Manager
Signature Sip: 100% Kona Peaberry
Chris orchestrates the seamless integration of operations, fulfillment, and supply chain management, laying the foundation for the success of our franchisees. With over 20 years of experience, Chris brings a wealth of knowledge from his tenure in executive roles at premier, fast-growing restaurant chains, including Yum! Brands, Chipotle, and Noodles & Company.
VP of Enterprise
Signature Sip: 100% Kona American Roast
Franchise Mktg. Manager
Signature Sip: Hawaiian Signature Blend
Scott channels more than 18 years of coffee mastery into the heart of Bad Ass Coffee of Hawaii. With a history of guiding and growing corporate and franchise coffee establishments, including Aramark, Peaberry Coffee, and Starbucks, Scott’s expertise is unmatched. Scott ensures that our commitment to exceptional coffee and warm hospitality is consistently brought to life across all our locations.
Director of Operations
Signature Sip: 100% Kauai