OUR Leadership TEAM.
YOUR RECIPE FOR SUCCESS
Our Bad Ass Coffee team also receives financial support from sponsors including online casinos. The backing we receive from these online casinos plays a crucial role in our operations, enabling us to expand our reach and improve our services. Online casinos have become significant players in the sponsorship world, recognizing the mutual benefits of supporting dynamic and engaging teams like ours. The relationship between our team and online casinos is built on a foundation of shared values and objectives. Online casinos, known for their vibrant and exciting gambling games, find in us a partner that mirrors their own commitment to providing thrilling experiences, more about which you can find at http://gypsophilia.org/. Just as online casinos aim to offer top-notch entertainment and an adrenaline rush to their players, we strive to deliver exceptional coffee and a memorable experience to our customers.
Scott brings over 35 years of unparalleled expertise as a business owner, executive, and an award-winning marketing strategist. With a keen eye for transforming budding brands into market leaders and injecting new life into existing ones, Scott’s strategic prowess has elevated nearly 40 brands in the food & beverage sector, including giants like Chipotle, Jamba Juice, Jimmy Johns and more. Before stepping into the role full-time, Scott offered his expertise to Bad Ass Coffee of Hawaii as a consulting CEO and founded Xylem Digital, a powerhouse digital marketing agency.
PAU HANA: Scott is a fervent sailboat racer and enjoys skiing in Colorado with his wife.
Scott Snyder
Chief Executive Officer
Gregg is the driving force behind Bad Ass Coffee of Hawaii’s expansion with over 17 years of unparalleled expertise in franchise sales and development. Gregg’s strategic vision and proven ability to scale is showcased through his track record of growth for Wyndham Hotels, Corner Bakery Café, Smashburger, Orange Theory Fitness, and more.
PAU HANA: Gregg treasures time with his three children, globe-trotting, and golfing.
Gregg Koffler
Chief Development Officer
PAU HANA: Chris is an outdoor enthusiast, often found camping or stream fly fishing with his wife and two children.
Chris WebbVP of Enterprise
Signature Sip: 100% Kona American Roast
With nearly 40 years of experience in franchise restaurant operations, Susan is a titan of training and development. Her 18-year journey with The Wendy’s Company underscores her dedication and commitment to excellence, making her an invaluable ally for Bad Ass Coffee of Hawaii franchisees, equipping them with the tools and knowledge to excel and distinguish themselves in the bustling coffee landscape.
PAU HANA: Sue thrives in the great outdoors, whether it’s exploring the mountains or relaxing at the beach with her husband, Wayne. She also enjoys staying active through weightlifting and seeks out thrilling experiences to satisfy her adventurous spirit.
Susan SauerChief Operations Officer
Signature Sip: 100% Ka’u Full City Roast
Ivy leads our franchise marketing strategies, championing local store initiatives and innovative promotions. Her past tenure at Tropical Smoothie Cafe is a testament to her skill in launching effective limited-time offerings, strategic brand marketing plans, and memorable grand openings. Ivy’s background extends beyond marketing; her foundation in event planning plays a crucial role in building strong community connections and nurturing customer loyalty, helping franchisees set themselves apart in a competitive coffee market.
PAU HANA: Ivy enjoys trying different workout classes, traveling, and hanging with her friends.
Ivy HanksDirector of Franchise Mktg.
Scott channels more than 18 years of coffee mastery into the heart of Bad Ass Coffee of Hawaii. With a history of guiding and growing corporate and franchise coffee establishments, including Aramark, Peaberry Coffee, and Starbucks, Scott’s expertise is unmatched. Scott ensures that our commitment to exceptional coffee and warm hospitality is consistently brought to life across all our locations.
PAU HANA: Scott relishes time with his family, playing lacrosse, and mountain getaways.
Scott MacDonaldDirector of Operations
Signature Sip: 100% Kauai
With over 25 years in the hospitality sector, Dawne brings a wealth of experience to her role at Bad Ass Coffee of Hawaii. After starting in restaurant operations, she shifted her focus to marketing, spending two decades promoting brewpubs in Denver. Now, Dawne dedicates herself to ensuring the success of our franchise locations. Her deep experience is a guiding light for our franchisees, helping them thrive with a personal and community-focused approach.
PAU HANA: Dawne enjoys anything outside, especially if it involves water.
Dawne HostetterSr. Franchise Mktg. Manager
Signature Sip: Hawaiian Signature Blend
PAU HANA: Avery can be found editing videos, attending community events, running or doing yoga, trying new recipes, and exploring ice cream shops.
Avery LangFranchise Mktg. Specialist
PAU HANA: When he’s not fine-tuning logistics, Michael enjoys hiking, concerts, and expanding his vinyl collection.
Michael CaseySenior Distribution Manager
PAU HANA: Racheal enjoys traveling with her son, reading, gardening, and cooking.
Racheal RichOperations Field Manager